Florists

Not happy spending so much money and they not received the right flowers one was 44.50 pounds the other one 32.99 I'm a pensioner and don't have money to throw away on flowers they made mistake on mrs.patriciablow@***.com

Bad delivery service just like this review. I shouldn't have to write 100 symbols to write a review please give me a full refund

I ordered flowers to be delivered to my sister in the hospital and was assured of a Saturday delivery date. No flowers Saturday - their tracking reports that the flowers are due to be delivered by Saturday - Hey, we are passed Saturday.

Called their customer service. No help - they don't know what happened and were down right condescending.

I can't make changes on the order to have it redirected to her home - yet the company feels free to make changes on their delivery date. Still no flowers - next call will be to my credit card company to dispute that charge - then the Better Business Bureau to report the fraudulence of 1 800 Flower

After cancelling my order, I was informed it would take up to 7 days for them to refund my money to my bank account . It took less than 3 hours to withdraw the funds, and up to 7 days to reverse the charges!

TOTALLY UNACCEPTABLE !

WILL NEVER USE THIS FLORIST AGAIN. Remember they were the reason I cancelled in the first place.

The plant I received for Mothers Day from my children came with no care instructions, or identification except that it said GLOXINIA on the box. It looked healthy and lush, but NO FLOWER BUDSA or FLOWERS.

The soil was so tightly packed around the plant I believe it strangled the roots. I did water though I was unsure how often to do so, and it slowly dried up and died. I tried to soak the soil away from the roots to see if I could change the soil, but after a week in water, the soil ,if that was what it was, was so tightly packed still I had to use my gardening knife to break thorough to the roots.

I am not new to gardening, I am a Master Gardener and know how to care for plants, but this was over the top. I WILL NEVER ORDER FROM YOU AND HAVE TOLD MY CHILDREN-NEVER AGAIN.

Carol Nagle

63 Third St Newport RI.

I FRONT DESK RECEPTIONIST TRIED TO CALL SOMEONE TO LET THEM KNOW THAT THE PERSON DOESN'T LIVE HERE ANY MORE, AND HOW TO GET THE ORDER TO THE RIGHT PERSON... BUT I WAS ON THE HOLD FOR OVER AN HOUR!!!!!

AND I STILL HAVE NO IDEA WHAT TO DO WITH THE BOX FOR JOAN COPELY...

I WAS ON A CHAT - AND THEY WANTED ME TO ADD A CREDIT CARD FOR $1 - ARE YOU SERIOUS.. I WAS TRYING TO DO GOOD AND YOU MADE IT IMPOSSIBLE

I recently received flowers (roses and candies) from my brother through your service. Many of the roses were wilted and even had dried leaves.

Needless to say, i was very disappointed. I used the provided preservative believing I could manage to save the bouquet, but many were already wilted so only a few were actually salvagable. Upon talking with my sister today I learned that she also received a bouquet of flowers and hers as well were wilted badly and of poor quality. We have elected not to tell my brother about this because we dont want to upset him.

He recently had a stroke and we dont want to put him through any stress. He has used this service before with great results but this time, was definitely horrible.

I want my money back because someone stole money from me and I had to close my account. I dont have anything else to say but if I dont get money back I will find someone to have you pay me back all of my damn money!!

I ordered a dozen roses for our 30th anniversary.

Three red, three white, three orange, and three lavender.

They sent the bouquet with three yellow instead of orange.

Yellow has a completely different meaning than orange. They are supposed to be Florists.

They are supposed to know this. When I called and spoke to their customer service they offered to give me a $10 dollar refund on my order which was just over $100. I told them to keep it. This is roughly the equivalent of giving me the finger.

So if you have a special event coming up don't go with Aves unless you really dont care what color of flowers you want.

They are obviously too ignorant to care or too stupid to know the difference. I wonder how many other once-in-a-lifetime events they have messed up?

One of our local flower shops was a member of this wire service but now i think they have come out from under them.They took so much of a percentige out an left them holding the bag.meaning the florist always got payed on a certain day of the month they used there there money to purchase flowers to fill 1-800.flowers orders an in returned the wire service would deposit money in the florist account to cover all of there orders this last month the ran up a bill for almost 900.00 and left the florist holding the bag.when the florist call them about it they said oh we took out the money for advertising which florist didnt know anything about it the took it all out at one time instead of breaking the payment up.another excuse was oh this is a one time charge, they told the florist that they would issuse them a credit but U CAN NOT PAY A FLOWER BILL ON A CREDIT they still have not done anything with it that is why u have a so many floirist that do not want to use them.

I was so excited about the flowers I ordered from Florists.com for a birthday. I ordered Sunflowers in a beautiful watering can painted with Sunflowers.

The watering can alone was sure to delight the recipient. My emailed receipt states...."Certain products are not available in all zip codes. In this case we will substitute with a higher priced alternate products". What I received as a substitute is a joke.

First of all it is not even close to what I ordered and second the value is nowhere near what I paid for the original product.

There is no contact phone and contacting them using the form on the site receives no response. I am requesting a full refund and I will never order from this site again!

Since 7:57AM I Placed an order to be delivered to my wife job yesterday since they stated in their website(same day delivery) for San Valentine day well my credit card was charge and I received an automatic email in response with confirmation and order number,but by 6:00PM my wife left the office and the flowers never came.

There's not a phone number in the website where you can call to in case you need help,the only point of contact is an email CARE@***.COM which really rise red flats and I started thinking this is an SCAM finally they responded to my email apologizing and explained that they had too many orders to process and offered me to sent the order to the next day my level of frustration was extremely high at that point so I said not I want my money back in a total refund to my credit card and also opened a case with my credit card company for charges to be dispute.

I will never use them again neither recommend them to no one